Archive for the ‘payroll’ Category
9.6 Jerkin’ Your Chain? Here’s How To Make It Comply!
Accounts Payable
The Problem:
The exempt, on-hold and join check status no longer displays in Enter Invoices or Change Invoices
What You Really Need To Know:
Sage Timberline knows about the issue and will soon issue a fix. Be assured that the issue is isolated to the display itself. The Exempt, On-Hold and Joint Options are working just as they always have.
Why’s it doing that?
The addition of distribution grid lines adjusted the items that will display in the Enter Invoices and Change Invoices screens.
Payroll
The Problem:
The format you added to the phone number field is not retained after saving the employee.
How To Fix It:
If you imported your employee phone number using ODBC and there is no formatting, retype the whole number, or use Cut and Paste, and then add the format.
Why’s it doing that?
Payroll automatically adds formatting to employee phone numbers (xxx)xxx-xxxx when setting up a new employee. However, if you import the employee information using ODBC, the employee phone number may not be formatted correctly and adding the formatting will not be recognized without changing the number.
Install
The Problem:
You’re getting an Error 1904 message.
What it means:
This means the install failed to register multiple dlls.
How To Fix It:
Uninstall and reinstall Pervasive on the server or the affected workstation.
Why’s it doing that?
Pervasive was not correctly installed on the computer.
Property Management
The Problem:
The Property Management Comparative Occupancy Analysis does not run for February.
How To Fix It:
Go in and change the design formula named “Test on February” from Month-As of Date (Design Formula) = 2
to Month-As of Date (Design Formula) >= 2
Hope this helps!