Timberline Forum

Did you know that the Sage TImberline 9.5. and later releases of Sage Timberline Property Management include access to an Archive Leases wizard? 

This wizard guides you through the process of moving or archiving leases that are no longer used in your day-to-day processing. Archived leases are removed from the main lease file, increasing the normal processing performance in Property Management. For example, accessing leases in Change Lease will be more efficient since you will not have to filter through obsolete leases.

Before archiving leases, all custom fields need to be made available for general use. To do this, go to File > Company Settings > Custom Fields and select [Yes] if you see the message Do you want to make these custom fields available for general use? Complete this step for the following custom field records:

• Lease
• Lease Option
• Lease Insurance
• Lease Late Charge
• Lease Recurring Charge

Need more help?  Feel free to contact Daren or Myrna.  We can help!

Accounts Payable

The Problem:
The exempt, on-hold and join check status no longer displays in Enter Invoices or Change Invoices

What You Really Need To Know:
Sage Timberline knows about the issue and will soon issue a fix. Be assured that the issue is isolated to the display itself. The Exempt, On-Hold and Joint Options are working just as they always have.

Why’s it doing that?
The addition of distribution grid lines adjusted the items that will display in the Enter Invoices and Change Invoices screens.

Payroll

The Problem:
The format you added to the phone number field is not retained after saving the employee.

How To Fix It:
If you imported your employee phone number using ODBC and there is no formatting, retype the whole number, or use Cut and Paste, and then add the format.

Why’s it doing that?
Payroll automatically adds formatting to employee phone numbers (xxx)xxx-xxxx when setting up a new employee. However, if you import the employee information using ODBC, the employee phone number may not be formatted correctly and adding the formatting will not be recognized without changing the number.

Install

The Problem:
You’re getting an Error 1904 message.

What it means:
This means the install failed to register multiple dlls.

How To Fix It:
Uninstall and reinstall Pervasive on the server or the affected workstation.

Why’s it doing that?
Pervasive was not correctly installed on the computer.

Property Management

The Problem:
The Property Management Comparative Occupancy Analysis does not run for February.

How To Fix It:
Go in and change the design formula named “Test on February” from Month-As of Date (Design Formula) = 2
to Month-As of Date (Design Formula) >= 2

Hope this helps!